You’ll be given the ability to report it as fraudulent, or you can tap It was a mistake to deny the request without reporting it. If you get a login request that you weren't expecting, press Deny to reject the request. You'll get a login request sent to your phone - just press Approve to authenticate. Duo Pushĭuo Push is the easiest and quickest way of authenticating.
Supported Platforms: This version of Duo Mobile was supported on Windows Phone 8 and greater. These instructions remain available for users who installed and activated the Duo Mobile app prior to March 2020. On December 10, 2019, the Windows Phone operating system officially reached end-of-life status, meaning Microsoft is no longer providing security updates for any Windows Phone devices.ĭuo no longer provides troubleshooting assistance for Windows Phone devices.
Click Next.Application support for Duo Mobile on Windows Phone ended January 1, 2019, and the app was removed from the Windows Store on March 10, 2020. You'll be presented with a warning screen that highlights some additional steps you should take before you make the plunge. You need to navigate to the Security tab along the top of the screen, then click on More security options at the bottom of the page.įinally, scroll all the way down to the bottom of the page and click on Close my account. You'll be presented with your account's welcome page. Once you're sure that you are ready to proceed, navigate to in your web browser and enter your login credentials. This will ensure that none of your data is used by the company without your consent, and will prevent it being harvested by an unapproved third-party without you being aware.īefore proceeding, make sure you've done some basic housekeeping by deleting any credit card details you might have saved in the Windows Store, erasing all your emails (and get to inbox zero!) and emptying the trash, removing any sensitive data from OneDrive, and backing up any important files. Now that you've successfully removed the account from your machine, you can go ahead and delete it from Microsoft's database. You need to choose "Remove" and follow the remaining on-screen instructions. "Manage" is essentially a shortcut to Microsoft's online account management portal. You'll be presented with two options- Manage and Remove. Scroll down to the bottom of the page and highlight your Microsoft Account in the Accounts used by other apps section. Step 2: Remove the Microsoft Account LoginĪfter you've set up the new local account, you need to navigate to Settings > Accounts > Email and app accounts.
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